Partnership
Our values
We’re all about partnership. We always work together.
We want you to think of us as a strategic partner who will coach you through the technology and pioneer digital solutions. We’re a partner that will facilitate and accelerate your business growth.
We want to earn your trust and we know how to do it.
See for yourself.
Commitment and understanding
We know that running a business is based on one straightforward principle: solving the customer’s problem. When you decide to work with us, you can be sure that reaching your customer – faster and more effectively than ever before – will be the very first thing on our minds.
Clear rules of cooperation
We work as a team. We go through the process together, helping you make time- and cost-efficient decisions. At every stage of the project, you know where we are and where we are going.
We work together. From day one.
Proactive and flexible
We often take actions ourselves, without involving your attention. We respect your time, and leave only the key decisions for you to make. We resolve day-to-day operations on our own.
We initiate smart solutions, always with your long-term plan in mind.
Long-term partnership
We treat your business as if it were our own. We are well aware that nothing strengthens a friendly relationship more than a well-executed project – a project that solves a problem or brings in extra money for your business.
Joint success benefits both companies. Always.
Risk management
We see the red lights well ahead of time
Our experience helps us to find new paths and avoid obstacles. We know that a trip into the unknown can be exciting, but it can often lead you astray.
That’s why it’s so important to have a partner you can rely on throughout your journey to success.
You don’t have to know everything to keep going. We’re here with you.
We control the budget and schedule
We work on a T&M (time and material) basis, so you know what you need to deliver, when and how much it will cost. Each task is portioned into smaller elements and undergoes a prior time estimation.
We hold daily or weekly progress sessions, so you don’t miss out on any information, and we confirm the previous forecasts on an ongoing basis.
Monitoring progress
After we’ve determined the most efficient way to reach your goal together, we begin continuously tracking the results to let you improve your project on an ongoing basis. If necessary, we will rethink the initial targets and change direction.
When you work with us, you know exactly when and what you’re paying for.
Certified team
We have been working with the Agile methodology for years, which allows us to better handle projects, and our team is built by certified Scrum and PRINCE2 Foundation experts. The quality of our work has also been recognised by our global technology partners: Pimcore, Shopware and Storyblok.
You are in good hands.
experience
A tested and well-designed process
Our design and implementation process will help uncover your users’ problems, bring value to your business and meet your KPIs.
We know the technology – but it’s you who sets the business goals for us.
Rest assured that we never promise what we can’t deliver.
Industry experience
Our team is made up of specialists who have extensive backgrounds in e-commerce and business implementations – from design, through project management, to the implementation.
You don’t need to know all the technical details – we’ll help you make the best decision. We’re experts with 17 years of experience. You can be sure that we’ll analyse the solutions and make recommendations tailored to your industry.
Work of real value
It’s our principle that at the end of each day, we feel that we’ve done work with real value. This means work that has brought us closer to a common goal and translated into your success.
Because that is the only kind of work we believe in.
experience
Our process
Our process is perfect for remote work, it’s flexible when needed and it delivers proven results. Years of experience are turned into a repeatable process.
Estimation of the scope and expenses
Right at the start of our cooperation, we’ll give you an estimate of the time and budget needed to complete the project. You’ll know the order of magnitude, with an accuracy of plus or minus 50%. We’re open about our offer, to avoid you wasting your time and effort on a project you don’t have the resources for.
Analysis and planning
The analysis phase (research & discovery) lasts a maximum of one month. During this time, we plan 2 or 3 series of online workshops. Next, we develop a project backlog with tasks and user stories, as well as documentation covering the requirements and the methods of integration with external systems.
The finished document allows us to accurately define the project budget, schedule and the anticipated team needed for its implementation. The developed project materials belong to you and can be used to negotiate a quote for programming services with other technology providers.
Development
We run the project in two-week sprints. General tasks are broken down into smaller ones, and the cost is estimated (we guarantee an accuracy of plus or minus 20%). As a product owner, you have direct contact with the team. We organise daily meetings to keep you informed about the progress. At each stage, we also provide you with a demo of the work that has been done. After each sprint is complete, we run a retrospective to find ways of improving the process from sprint to sprint, and we constantly test our targets.
Estimation
We are estimating your project's budget and possible date of its final release
Planning
We're preparing an overall plan, first tasks and first project's documentation
Development
Project is divided into sprints, delivered regularly, it's tested and improved
Monitoring
We constantly monitor our project, find bottlenecks and make changes if needed
Delivered to client
Next iterationMonitoring
Milestones are important, but ongoing project monitoring is even more important. That’s why we constantly track the progress and the planned expenses to avoid any surprises.
Shared success stories
Explore case studies of the companies who we’ve helped reach their goals
We have created an easily scalable DXP service that fully meets the company's goals. We used Pimcore, showing that it is a great solution for the B2B sector.
Read moreWe took over the project, resolved migration challenges & ensured stable maintenance, securing the future for a 400,000-strong product line of a B2B ecommerce.
Read moreWe helped transition from phone and mail sales to a modern B2B eCommerce, ensuring easy online ordering & real-time product availability for business customers.
Read moreWe work remotely
We work for Europe
We work remotely at all times, and have the experience to do so effectively. It doesn’t matter to us if the customer is from Warsaw, Amsterdam or London.
To be able to support you, we have to be close at hand, but not necessarily physically.
Fibre optics and efficient communication can radically reduce the distance.
Cooperation at every step of the way.
Onboarding
We see you as a key member of our team. That’s why you’ll know how we work and what to expect from us from the beginning. We’ll have a compendium of knowledge prepared for you and a friendly mentor to answer any questions you may have.
Reliable processes for remote working
Because this isn’t our first time around, we've put together a set of best practices that will keep you informed about the project and give us easy access to key information. All our tools and repository are available in the cloud.
Secure, but always at hand.
Remote communication
Communication channels that help us
Although we have access to a whole range of communication channels, you can choose how many notifications you prefer.
Whether you want to be kept up to date regularly, or prefer less frequent updates with an agenda – we deliver.
Slack
for quick communication between teams
Google meet
for daily or sprint summaries
Jira
for project management and progress monitoring
Steady progress
Only proven technologies, only proven people
You can be sure that we have the know-how to achieve success together.
3 years
On average, at least 3 years of cooperation with a customer
4 years
Years of employment per person, on average
25 % per year
Growth rate 25% year-on-year
Stability
Open-source technologies
Running a business becomes more complicated every year. While innovative, state-of-the-art software is great, it doesn’t provide predictability in these already challenging times.
That’s why we always rely on well-tested and proven open-source solutions that are globally developed, continuously iterated and improved. They are state-of-the-art, but not high risk.
We ensure a high software quality and give you the ability to scale, without adding more unpredictable variables.
CMS
a system to manage the content on your website
OMS
a system that automates your order coordination
RMA
a program to handle complaints and returns
