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e-commerce for people

Combine physical shops with online sales

Be ready for the new reality

What is omnichannel?

Omnichannel is a business strategy that leverages multiple sales and communication channels, while providing a consistent experience for customers – no matter where they shop or how they interact with your brand.

In a few words

Omnichannel is the one system to rule offline and online sales

01

Warehouse management system

Gain full control of your online and offline sales by integrating your warehouse management system and sales system.

02

Click & collect

Improve the convenience for your customers by letting them pick up the products purchased online in physical shops.

03

Complaints and returns handling system

Handle returns, complaints and exchanges efficiently (including returns of products purchased online to physical stores) thanks to RMA integration with your e-commerce system.

Omnichannel makes shopping easier for your customers and your employees: both parties benefit.

Key benefits

What does the omnichannel implementation give you?

Increased sales through the simultaneous use of multiple channels.

Increased customer confidence provided by a consistent brand image.

Strengthened customer loyalty thanks to multi-channel communication.

Steady, uniform development of multiple sales channels.

Online influences offline

E-commerce trends are ready to conquer physical shops

The e-commerce industry is already infiltrating offline sales. Let’s take a look at how we’re doing it.

01

Sustainability

customers are looking for brands that share their values. They want to leave their money where they see there are active efforts to ensure sustainability. They want to support companies that offset their carbon emissions, ditch disposable packaging, introduce sustainable transport and make other environmental efforts.

02

Social media sales

most social media platforms provide features that allow users to shop without leaving the app. It is estimated that social selling in the US will be an $80 billion market by 2025.

03

Personalisation

knowing and closely understanding customers’ needs is more important today than ever before. Up to 80% of consumers say they are more likely to buy products from companies that offer personalised content and customised promotions.

04

Q-commerce

fast sales that ensure the delivery of products within 30 minutes of placing and paying for an order online. This primarily applies to necessities such as food and household substances.

05

Deferred payments

deferred payments let online shoppers make purchases, even if they don’t want to or cannot pay immediately. The payment can usually be deferred by 30 days or spread over several instalments.

Some suggestions for the next steps

Do you want to keep up with the speedy world?

Take the right direction. Find the connections between the online and offline worlds. Reach your customers through different paths, while each time offering them the same experience that makes up a consistent image of your brand.

In order to implement an omnichannel strategy, you will need proven technologies.

Check out what we can do for you:

01

Product design

the process by which we link the customer needs to the long-term goals of your e-commerce business. Product Design helps brands optimise the customer experience and create successful products.

02

POS

– a sales support system that conducts transactions, collects customer data, records deliveries, generates reports and integrates everything with a central database.

03

PWA

progressive web applications that allow customers to have the best browsing experience on their mobile devices, regardless of the operating system and the quality of the internet connection.

04

OMS

an order management system for e-commerce and omnichannel sales that enables integration with payment providers and product shipping companies.

Pick up the pace

Technologies that make miracles happen

Take advantage of the potential of your business. Add the latest technologies and watch it grow.

To successfully run multi-channel sales, you need reliable systems and solutions that will grow to meet your expectations.

01

Pimcore

WE ARE GOLD PARTNERS

The platform allows you to manage data (over 40 data types!) and the e-commerce customer experience. You can create data models with millions of products and the relationships between them, manage the flow of information and control its quality. Thanks to advanced integration, Pimcore imports and exports data to your systems.

Read more
02

Shopware

Shopware BUSINESS PARTNER

The new release of the sales platform (Shopware 6) enables the management of multiple sales channels from a single panel, full SEO optimisation and easy promotion handling. Shopware 6 also stands out due to its advanced tools for managing your company’s products, marketing and digital assets.

Read more
03

Magento

The latest version of Magento 2.4 offers simple headless PWA deployments, an updated infrastructure for key modules and improved system performance. In Magento Commerce, the processes related to B2B sales have been improved, including the order authorisation flow.

Read more

Take advantage of the changes that are taking place in the world

Over the last few years, we have experienced massive social, economic and cultural changes. Many of the rules that guided the world have changed, and all indications are that the old order may not return. Our habits, lifestyles and shopping habits have changed.

Can change do any good?

Can you turn it into your success?

By all means.

Let’s get you started

We are a team you can count on

For over 17 years, we have been helping companies combine online sales with their physical shops. 

We bring cutting-edge technologies and proven digital solutions to businesses, helping our customers increase their sales and grow their brands around the world.
 

Transparency

we work with total transparency.

No surprises

our design and implementation process is comprehensively planned and clearly described.

Goal orientation

we constantly review the progress and are results-driven.

Three options for collaboration

How do we work?

We help businesses grow and drive multi-channel sales.

We create the foundations, based on which your business can grow and match the changing customer expectations.

End-to-end

From start to finish, from A to Z, we take care of the entire project and its implementation. You set the goal, and we work to achieve it.

Team augmentation

Do you need to fill a gap in your team’s skills? Our specialists are at your disposal.

Team outsourcing

You’ve built a team, but you’re short on manpower? We’re happy to help.

Partner to over X companies

What is it like to work with us?

Enough about us – let those who matter most share their experiences. Our customers.

5

Tandemite successfully built out the platform. They transferred processes online in good order. Project management was agile and subdivided efficiently.

Piotr Kaźmierczak | Founding Board Member

EULEO

5

Tandemite has executed work that's become the cornerstone of the client's business. While the scope of the project has been expansive, they've done a great job staying on top of things. The team has demonstrated great knowledge and are experts in Magento configuration. They're very experienced.

Tomasz Żytkowicz

Heads Advertising

5

Tandemite understood the need for simple yet effective solutions, which translated into a strong website. So far, the site has had a positive impact on sales and boosted the brand's reputation.

Krystian Kucharski

PromoTraffic

5

The project was completed on-time, and it aligned perfectly with the requirements. It was a close collaboration, with Tandemite working closely with the development team. The specialists' work didn't require any corrections.

Head of Digital Marketing

Technology Services Company

Let’s talk!

Tell us what you need and we’ll take care of the rest.

Write to us

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