In a few words
Omnichannel is the one system to rule offline and online sales
Warehouse management system
Gain full control of your online and offline sales by integrating your warehouse management system and sales system.
Click & collect
Improve the convenience for your customers by letting them pick up the products purchased online in physical shops.
Complaints and returns handling system
Handle returns, complaints and exchanges efficiently (including returns of products purchased online to physical stores) thanks to RMA integration with your e-commerce system.
Key benefits
What does the omnichannel implementation give you?
Increased sales through the simultaneous use of multiple channels.
Increased customer confidence provided by a consistent brand image.
Strengthened customer loyalty thanks to multi-channel communication.
Steady, uniform development of multiple sales channels.
Online influences offline
E-commerce trends are ready to conquer physical shops
The e-commerce industry is already infiltrating offline sales. Let’s take a look at how we’re doing it.
Sustainability
customers are looking for brands that share their values. They want to leave their money where they see there are active efforts to ensure sustainability. They want to support companies that offset their carbon emissions, ditch disposable packaging, introduce sustainable transport and make other environmental efforts.
Social media sales
most social media platforms provide features that allow users to shop without leaving the app. It is estimated that social selling in the US will be an $80 billion market by 2025.
Personalisation
knowing and closely understanding customers’ needs is more important today than ever before. Up to 80% of consumers say they are more likely to buy products from companies that offer personalised content and customised promotions.
Q-commerce
fast sales that ensure the delivery of products within 30 minutes of placing and paying for an order online. This primarily applies to necessities such as food and household substances.
Deferred payments
deferred payments let online shoppers make purchases, even if they don’t want to or cannot pay immediately. The payment can usually be deferred by 30 days or spread over several instalments.
Some suggestions for the next steps
Do you want to keep up with the speedy world?
Take the right direction. Find the connections between the online and offline worlds. Reach your customers through different paths, while each time offering them the same experience that makes up a consistent image of your brand.
In order to implement an omnichannel strategy, you will need proven technologies.
Check out what we can do for you:
Product design
the process by which we link the customer needs to the long-term goals of your e-commerce business. Product Design helps brands optimise the customer experience and create successful products.
POS
– a sales support system that conducts transactions, collects customer data, records deliveries, generates reports and integrates everything with a central database.
PWA
progressive web applications that allow customers to have the best browsing experience on their mobile devices, regardless of the operating system and the quality of the internet connection.
OMS
an order management system for e-commerce and omnichannel sales that enables integration with payment providers and product shipping companies.
Pick up the pace
Technologies that make miracles happen
Take advantage of the potential of your business. Add the latest technologies and watch it grow.
To successfully run multi-channel sales, you need reliable systems and solutions that will grow to meet your expectations.
Pimcore
WE ARE GOLD PARTNERS
The platform allows you to manage data (over 40 data types!) and the e-commerce customer experience. You can create data models with millions of products and the relationships between them, manage the flow of information and control its quality. Thanks to advanced integration, Pimcore imports and exports data to your systems.
Shopware
Shopware BUSINESS PARTNER
The new release of the sales platform (Shopware 6) enables the management of multiple sales channels from a single panel, full SEO optimisation and easy promotion handling. Shopware 6 also stands out due to its advanced tools for managing your company’s products, marketing and digital assets.
Magento
The latest version of Magento 2.4 offers simple headless PWA deployments, an updated infrastructure for key modules and improved system performance. In Magento Commerce, the processes related to B2B sales have been improved, including the order authorisation flow.
Let’s get you started
We are a team you can count on
For over 17 years, we have been helping companies combine online sales with their physical shops.
We bring cutting-edge technologies and proven digital solutions to businesses, helping our customers increase their sales and grow their brands around the world.
Transparency
we work with total transparency.
No surprises
our design and implementation process is comprehensively planned and clearly described.
Goal orientation
we constantly review the progress and are results-driven.
Shared success stories
Explore case studies of the companies who we’ve helped reach their goals
We took over the project, resolved migration challenges & ensured stable maintenance, securing the future for a 400,000-strong product line of a B2B ecommerce.
Read moreWe prepared migration from a popular open-source platform to Shopware, using also a Pimcore solution. They can manage a huge product base effortlessly.
Read moreWe helped transition from phone and mail sales to a modern B2B eCommerce, ensuring easy online ordering & real-time product availability for business customers.
Read moreThree options for collaboration
How do we work?
We help businesses grow and drive multi-channel sales.
We create the foundations, based on which your business can grow and match the changing customer expectations.
End-to-end
From start to finish, from A to Z, we take care of the entire project and its implementation. You set the goal, and we work to achieve it.
Team augmentation
Do you need to fill a gap in your team’s skills? Our specialists are at your disposal.
Team outsourcing
You’ve built a team, but you’re short on manpower? We’re happy to help.
What next?
Name your destination, and we’ll find the way
Shopware vs Shopify
