When a store operates, it doesn’t always mean it’s operating well. To grow confidently, you need to know the exact state of your Shopware platform. We explore every layer of your store, from the user interface to the backend configurations, identifying any errors or misalignments that may impact performance.
A comprehensive audit reveals both the strengths and weaknesses of your e-commerce setup. With a professional partner by your side, you’ll receive support through the entire process.
In this article, we share our audit method to give you a clear picture of how it works. For more context, see our previous post, where we explain what a standard e-commerce audit involves and how it can help your business grow.
Discover the true state of your Shopware store – Tandemite shows you how
At Tandemite, we make sure you always know where you stand. That’s why we begin every Shopware audit with a straightforward explanation of each step in the process. Our approach ensures nothing is overlooked and that you receive insightful, easy-to-understand findings.
Step 1: Discovery meeting to learn about your business
This is our starting point. We begin with a conversation.
We’ll meet to learn about your business, the market you operate in, and the challenges you face. Whether you're in B2B, consumer products, or fashion, your e-commerce priorities are specific.
We’ll also explore your goals with Shopware, such as boosting sales, enhancing operations, or integrating smoothly with a PIM solution.
We want to understand your struggles – where does your Shopware store fall short in practice? Is it hard to manage spikes in customer traffic during holidays or promotions? Are scaling efforts proving difficult? The more insights you share, the more precisely we can adjust our audit to suit your actual business challenges.
Step 2: We analyze your Shopware store’s technical foundations
With a clear understanding of your needs, we move to technical inspection, covering areas like code structure and system efficiency. Our team closely examines:
- Configuration: Are your store’s settings tailored to your business model? We ensure your Shopware store is optimized for efficiency and feature use.
- Performance: We test how fast your store loads and identify delays that could be affecting user experience.
- Security: We look at how secure your platform is against cyber threats and data breaches.
- Integrations: We analyze how your Shopware store is linked to other systems (like PIM, accounting, or inventory). We look for gaps or inefficiencies.
- UX/UI design: We analyze the design and usability of your store. Is the layout intuitive? Can users navigate and complete purchases without friction?
- Analytics: We verify that you’re gathering accurate, useful data on user activity.
- Plugins and extensions: We check whether installed tools are needed, secure, and improving store performance – or just taking up space.
Our focus is on understanding how these technical factors influence your business outcomes.
Step 3: Your audit report with clear and tailored recommendations is ready
After a thorough review, we summarize our findings in a structured report that’s easy to follow. You’ll receive a complete report that includes:
- Issues identified: A breakdown of what’s not working and why.
- Improvement strategy: Precise actions to fix the problems and optimize your store.
- Priority guide: Recommendations were ordered based on urgency and impact.
- Projected gains: A summary of the improvements you can expect, like better sales performance and enhanced user satisfaction.
Step 4: Results presentation and collaborative action planning
Once the audit is complete, we deliver a detailed report covering every key finding and suggested improvement. We then schedule a dedicated session with you. This is a two-way conversation, where your input matters – we meet with you to explain each point, listen to your feedback, and answer any questions you may have. Our goal is to build a shared understanding and develop an action plan together.
This leads us on nicely to…
Step 5: Turning recommendations into action
Once the audit is complete, we help you move forward. We assist in applying all necessary changes to improve your Shopware store.
Our experienced Shopware team can carry out store optimizations, system integrations, and new functionality deployments.
Step 6: Results monitoring and long-term guidance
We believe an audit is the first step in a long-term collaboration. If you decide to work with Tandemite on implementing the changes, we’ll keep an eye on the results and continue offering our guidance. We’re committed to helping you reach your goals now and in the future.
Why choose Tandemite for your Shopware audit?
Above all, it’s our industry experience and deep understanding. We're more than just users of Shopware – we’re specialists who know the platform’s finer details. We apply proven methods and understand how to maximize performance.
Our experience spans sectors like manufacturing, B2B, and fashion, where managing large product catalogs or offering personalized options is critical. Our know-how comes from real, practical work, not just theory or templates.
Second, we take an individual approach to every audit. One-size-fits-all doesn’t work in e-commerce. We learn about your business first – its structure, goals, and struggles – before we do any technical analysis. This way, we focus on the problems that actually impact your bottom line.
Third, our audits come with a purpose–action. We don’t just hand over a list of findings. We give you practical, easy-to-follow recommendations. You’ll know what actions to take, why they matter, and what outcome to expect. It’s practical advice you can apply immediately.
Fourth, we respect your need for clarity, especially around time and money. That’s why we explain our working model and pricing clearly from day one. You’ll always know where things stand, thanks to regular updates and an open line of communication.
Fifth, we understand B2B (if that’s your niche). It's not the same as retail sales. We’ve worked with Shopware B2B platforms and are experienced in managing wholesale ordering, client-specific pricing, and ERP connections. Our audits are built to reflect the realities of your business.
Sixth, potential for a long-term partnership, not just a one-time service. After the audit, we can help you implement changes, integrate your systems (like PIM or CMS), and even add AI-driven automation. You benefit from having one trusted team for your entire e-commerce setup.
E-commerce audit by Tandemite
Why wait for problems to escalate? Use the audit to explore the full potential of your Shopware store and discover areas where real progress can be made.
Drawing on our experience with Shopware, we deliver audits that not only uncover issues but also suggest tailored strategies aimed at helping you grow your business, operate more efficiently, and build lasting relationships with your customers.
Interested in unlocking better results with Tandemite? Click here to arrange a free consultation.
